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Title
Text copied to clipboard!Quality Assurance Director
Description
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We are looking for a Quality Assurance Director to lead and manage our organization's quality assurance initiatives. The Quality Assurance Director will be responsible for developing, implementing, and maintaining a comprehensive quality assurance program that ensures our products and services meet the highest standards of quality, safety, and compliance. This role requires a strategic thinker with strong leadership skills, deep knowledge of quality management systems, and the ability to drive continuous improvement across all departments. The ideal candidate will collaborate with cross-functional teams, including production, engineering, regulatory, and customer service, to identify areas for improvement and implement effective solutions. The Quality Assurance Director will also be responsible for establishing quality metrics, conducting audits, managing corrective and preventive actions, and ensuring compliance with industry regulations and standards. Additionally, this role involves mentoring and developing quality assurance staff, fostering a culture of quality throughout the organization, and serving as the primary point of contact for external audits and customer quality inquiries. The successful candidate will possess excellent communication, analytical, and problem-solving skills, and have a proven track record of leading quality assurance teams in a fast-paced environment. If you are passionate about quality and have the expertise to drive organizational excellence, we invite you to apply for this critical leadership position.
Responsibilities
Text copied to clipboard!- Develop and implement quality assurance policies and procedures.
- Lead and manage the quality assurance team.
- Oversee internal and external quality audits.
- Ensure compliance with industry standards and regulations.
- Analyze quality data and implement continuous improvement initiatives.
- Collaborate with cross-functional teams to resolve quality issues.
- Establish and monitor quality metrics and KPIs.
- Manage corrective and preventive action processes.
- Train and mentor quality assurance staff.
- Serve as the primary contact for customer and regulatory quality inquiries.
Requirements
Text copied to clipboard!- Bachelor’s degree in a relevant field; Master’s preferred.
- Proven experience in quality assurance management.
- Strong knowledge of quality management systems (e.g., ISO, Six Sigma).
- Excellent leadership and team management skills.
- Strong analytical and problem-solving abilities.
- Experience with regulatory compliance and audits.
- Exceptional communication and interpersonal skills.
- Ability to drive continuous improvement initiatives.
- Attention to detail and organizational skills.
- Certification in quality management (e.g., CQE, CQA) is a plus.
Potential interview questions
Text copied to clipboard!- What experience do you have leading quality assurance teams?
- How have you implemented continuous improvement in previous roles?
- Describe your experience with regulatory compliance and audits.
- What quality management systems are you familiar with?
- How do you handle corrective and preventive actions?
- Can you provide an example of resolving a major quality issue?
- How do you foster a culture of quality within an organization?
- What metrics do you use to measure quality performance?
- Describe your approach to training and mentoring staff.
- How do you stay updated on industry standards and regulations?
